HEAD/ EXECUTIVE HOUSEKEEPER - DUTCHESS COUNTY, NY - HUDSON VALLEY
A seasoned, experienced and knowledgeable executive housekeeper is sought for a full-time, live-out position with a lovely, busy and discreet/private family of four, located in the Hudson Valley area. The schedule will typically be Mon-Fri, 7am 5pm. But flexibility for weekends and staying on to manage events or dinner parties may be needed. Must be experienced working with HNWF and possess the professional capacity to seamlessly manage various household management tasks. This includes part administrative tasks (inventory, ordering household and cleaning products, supervising vendors when in home, etc.) and part housekeeper duties (general cleaning, laundry, organization in drawers, closets, etc., daily walk throughs including reports to principle, adhering to deep cleaning schedules, etc.). Responsibilities will pertain to the exceptional care and maintenance of 6500 square foot property, comprising of (3) bedrooms and (2) bathrooms over 2 floors. The right candidate must be detail oriented, a team player with other staff members in the organization (nanny's, chef, drivers, assistants, etc.) and possess clear communication skills whether written or verbal, across different platforms (Signal messaging, email, in person to principle, etc.). Candidates who are pro-active, naturally possess initiative and are reliable will be prioritized.
Some, but not all, high priority responsibilities include :
Inventory: Overseeing household inventories, including: cleaning and laundry products, general household products and supplies, pet food/supplies, family toiletries and bathroom cabinet items and supplies, general family dry pantry and family refrigerator items (snacks, beverages, ). Ordering will be placed by principle after submitting and reviewing the list of items.
Managing Hired Service Staff: Dependent on principle's activity , additional service staff may be hired (events, dinner parties, celebratory, etc.) and will need to be managed as per the occasion.
Cleaning: Full charge deep and light housekeeping in assigned zones. House cleaning (of all types) and performing deep-clean projects which will be on a monthly routine schedule (instructions in the staff reference manual). Must be adept at organizing, cleaning using only eco-friendly products and laundry products (see Laundry description below), assess given tasks and perform them quickly and efficiently, knowledgeable about cleaning various surfaces using various cleaning and sanitation products, techniques, and methods.
Laundry/Clothing Care: skilled in laundry applications for all ranges of clothing and linens, from fine/delicate to hand wash only. Knowledgeable in laundry products, specific product use that keeps in line with the family's likes and dislikes (natural, scents, chemicals, etc.), ironing skills and knowledge in settings/applications, safely cleaning household linens, towels, bed sheets, napkins, placemats, etc., Other duties may include: packing/unpacking for travel, seasonal wardrobe management (rotating clothes/coats, Summer/Winter items), light mending (button replacement, small tears or rips, etc.), putting clothing away properly and consistent to the families closet preferences, maintaining the laundry room care and cleanliness (weekly room sanitization, machine care maintenance and cleaning, etc.)
Organization: cabinets, drawers, closets, linen/towel storage, medicine cabinets, surfaces in all rooms of the house should always be organized and kept in consistent order for principles quick reference and
Maintaining all cleaning equipment, materials, work stations and caddies: upkeep safe and sanitary working condition and informing the manager/principal when items have been damaged or broken, need to be replaced, replenished or any issues you are having with an item(s). This also includes appliances and any issues that may require a professional repair.
Daily Property Walk Throughs: Performing detailed daily walk throughs to observe any issues and test items in areas where issues have occurred before (TV testing and make sure everything is updated and logged in, check temperature in all rooms is correct or adjust to principals liking or if serviced is needed because the zone is not working properly, light bulbs that need to be replaced, list any areas that need immediate attention/service, notice all appliances in working order, clocks have the right time, etc.)
Vendor Management & Supervision: Communicating often and clearly with the property Residential Services for troubleshooting any issues or scheduling repairs needed. This will also involve follow-up with maintenance repairs and service so they are done quickly as to limit any inconvenience to Supervise vendors when coming to service the house, make sure they protect their shoes from making any marks, ensuring they don't damage walls or floors, check work when done and approve issues were fixed and work is esthetically pleasing. Log all vendors work for history and reference (date, issue, completed or parts need to be ordered, list any parts that were replaced in case they fail shortly after, etc.) in the provided vendor log book. This also includes communication with the remote tech service team for any tech issues in the house (sound system issues, Savant House System issues, Wi-Fi issues, etc.)
The family is offering full benefits (Healthcare, Dental, Vision) 100% paid and includes the employee's immediate family members. A work phone and two weeks PTO to start. Yearly job performance review and end of year bonus at the principle's discretion. Must be able to pass a background check and have a passport, green card or EAC to be considered for the position.