DIRECTOR OF PRIVATE ESTATE & COMMERCIAL PROPERTIES
The Director of Properties will direct and oversee both the commercial properties along with the private residences of the employer. Within this new position it will be imperative to a successful long term engagement that you become familiar with the complexities of running both aspects of commercial and domestic properties toward streamlining a workflow, effective protocols toward optimizing system efficiencies in a pro-active sustaining way that is forward-thinking. This is an ever-expanding real estate/property portfolio so your understanding of technological advances, integrated systems and being forward thinking is critical to support the anticipated growth.
You will report to the President of the Family Office and interact with the Principals, their families, and guests and oversee household & property staff, design & construction, financial and human resource management, commercial building acquisition, and asset maintenance and preservation strategies â€“ additionally, you will work closely with facilities and household staff, the business support assistants, architects, designers, contractors, all technical systems integrators, and other service vendors.
You will be required to travel occasionally to oversee other properties, projects, and staff. Personal qualities are analytical and critical thinking skills, technical proficiency, accountability, good decision making, and the ability to distill complex information into concise and prioritized communications. Foremost, you must always have the best interests of the family in mind. Appropriately represent the Principals and their families to service providers, tenants, consultants, legal and financial partners.
A broad range of duties in an all-encompassing oversight of the properties and staff include preventative maintenance, vendor & supplier list management, construction management, safety & security, move management & storage, commercial property acquisition and management, maintain files relating to all the residences, employees, vendors, tenants, operations, budgets, finances, inventories, construction, equipment, furniture, maintenance, and repair.
There is a hospitality component to the post whereby you will be required to oversee the properties organizational standards in a standardized operating manual and ensure orderly and meticulous operation. establish. Keep the Principals informed of current operations and project progress, including periodic reports and updates. This is a family that prides itself on Staff retention by way of thorough training programs, new hire orientation, specialized skill training to enhance job performance and encourage ongoing professional development, including formal ongoing education and skills enhancement roadmaps.
Collaborate with the Family Office to prepare and track each property's annual operating budget. Partner with the Principals to create and execute a capital improvement plan per property, establishing priorities, timelines, budgets, and project teams. Responsible for managing household and property-related expenditures and developing systems for tracking of expenses. Provide contract review and escalate to legal review when appropriate. Monitor budgets/contracts and verify adherence to all agreements. Maintain accurate coverage for the portfolio, including residences, commercial properties, construction projects, lots, vehicles, and high-value items. Develop strong relationships with vendors and suppliers to ensure premium service delivery and competitive pricing.
A bachelor's degree or a minimum of ten-plus years of relevant experience or equivalent combination of education and experience managing service delivery within a high-service, action-oriented private household with high accountability levels.
Adept in all areas of personal service, residential property and home management, hospitality and commercial property acquisition and oversight.
Possess familiarity with elevated design aesthetics and construction practices.
Demonstrated project management experience with capital improvement projects, contract negotiation, and overseeing large groups of vendors, including architects, engineers, consultants, and designers.
Significant experience in quality service standards and execution, human resource talent acquisition, and "best practices."
Unwavering discretion and confidentiality, awareness of all safety procedures, security, and privacy.
Superb written and oral communication skills
Spanish-speaking a plus
Tech-savvy: advanced knowledge of both Google and Apple products with demonstrable proficiency with Google Suite (calendar, drive, sheets, docs); calendaring programs; Microsoft Office Suite (Word, Excel, Outlook); Zoom and other online video communication software; PM/messaging tools; quick learner of new Apps.
A background review and verifiable referencing will be conducted.