Corporate & Domestic Property Management Staffing

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Title
ESTATE MANAGER - NYC

Description
New York family seeks an experienced, energetic detail- oriented full time Estate Manager to oversee their principle home located in downtown, Manhattan. Large, active residence with busy family requires an organized individual with a flexible schedule and the ability to multi-task to oversee a myriad of responsibilities which include but are not limited to: Estate Manager: • Work with, manage and supervise contractors and sub-contractors and liaising with architects, designers and art curators • Work with, schedule, supervise and upkeep of maintenance schedules for household vendors; HVAC, electrician, plumbing, elevator, etc. • Supervising construction and renovation projects • Experience with handling and caring for fine art, fine furniture, and collectibles • Knowledgeable working with complex household systems; "smart home" systems, Crestron, HVAC, Sonos, etc. • Maintaining seasonal routines and procedures for the household interior and exterior needs; landscaping, window washing, power washing, etc. • Demonstrate high-end design sensibilities and appreciation of aesthetic quality • Daily walk through of property; interior and exterior - ensuring principles aesthetic • Be able to travel if needed, passport, driver's license - CPR certified a plus House Manager: • Complete oversight of principle home; maintaining consistency of standards, procedures and services • Manage a large household staff including; housekeepers, chefs, drivers, nannies, security, etc. • Hire, review and train staff (concierge style attitude and discretion are key) • Provide weekly and/or monthly schedules for staff - manage vacations and special requests • Weekly meetings with staff, task delegation, inspections of work • Work well in and maintain a team environment • Acting as a point of contact and gatekeeper for principles - providing updates on household activity, scheduled maintenance and current state of staff • Constant communication with all staff members - family activity, movement, calendar appointments, guests, dinner parties, in home specialty vendors, etc. • Order and maintain personal stock for principles; toiletries, clothes, travel supplies, etc. • Order and maintain household supply inventories - cleaning supplies, linens, beverages and snacks, etc. • Managing staff environment - ordering groceries and supplies, providing uniforms, upkeep sleeping quarters, providing balance and positive moral • Communicate and work with other estate managers- updating principles personal products, likes and dislikes, etc. to ensure consistency between all properties • Keep all closets, drawers and rooms organized and presentable Office Management: • Liaison between household and main office; executive assistants, accountants, lawyer, etc. • Sort and distribute mail to principles and main office • Organize, package, ship and receive deliveries and packages for household and principles • Upkeep office supply inventories • Manage petty cash - maintain and submit record and receipts to main office • Provide monthly reports for spending with receipts and logs • Formulate reports of staff hours, cost and any other information requested by principles • Maintain and update household manuals, employee files and employee and family contact and emergency contact lists • Formulate Non-Disclosure Agreements and other necessary paperwork for events, vendors, etc. • Review and submit vendor invoices and employee reimbursement claims to office Butler: • Greet guests and provide formal (but comfortable) service during visit • Dining room table service required - formal and informal • Overseeing all events and dinner parties, orchestrating staff accordingly • Providing wine service, cocktail preparation, coffee/tea and beverage service • Possess a hands-on attitude - providing service when staff or vendors cannot • Assist principles with packing for trips • Organize luggage of family members and guests for trips, ensuring principles travel needs are met • Knowledge in wine and cigar care a plus Family Assistant: • Be available 24/7 for family members; questions, requests or service • Assist in procuring, wrapping and distributing gifts • Manage and supervise family members other residencies - maintenance, renovation, and housekeeping (if necessary) • Conceptualize and produce holiday events for family; birthdays, Halloween, Christmas, Passover, etc. • Assisting with any additional care of family, including children and pets • Handling any special requests, duties or errands



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